ZenGiraffe
Panini S.p.a.
The modmin team have had some feedback from posters about how things have been playing out on the forum the past few months, and how to ensure both fairness and a zero tolerance approach for bullying and abusive behaviour.
We think it will be useful to set out more formally our thinking for when we will place posters on pre-moderation, that is, when a mod needs to manually approve a post before it can be seen publicly (the mode that Inner Smile is currently on).
Any poster who receives three formal warnings for bullying, abusive behaviour, or other similar inappropriate behaviour will be subject to pre-moderation. Formal warnings of this nature will have to be agreed by the majority of the staff team, and won't be issues by a single moderator or admin to reduce the risk of personal biases or vendettas coming into play. This will be in place for one month, or longer if the mod team agree that there is good reason to extend it.
We'd also like to remind posters to use the report function whenever there are issues with specific posts. Modmins don't read every post in every thread, so it is best to flag anything that you think we should be aware of. Reports are private between the mod team and whoever raises the report. Any repeated, targeted misuse of reports however may also result in a warning.
Hopefully of course none of this needs to come into play and we don't need to place anyone else into post approval, but again, given that a number of posters have reached out to the modmin team recently, we thought collectively it was a good idea to set this out.
We think it will be useful to set out more formally our thinking for when we will place posters on pre-moderation, that is, when a mod needs to manually approve a post before it can be seen publicly (the mode that Inner Smile is currently on).
Any poster who receives three formal warnings for bullying, abusive behaviour, or other similar inappropriate behaviour will be subject to pre-moderation. Formal warnings of this nature will have to be agreed by the majority of the staff team, and won't be issues by a single moderator or admin to reduce the risk of personal biases or vendettas coming into play. This will be in place for one month, or longer if the mod team agree that there is good reason to extend it.
We'd also like to remind posters to use the report function whenever there are issues with specific posts. Modmins don't read every post in every thread, so it is best to flag anything that you think we should be aware of. Reports are private between the mod team and whoever raises the report. Any repeated, targeted misuse of reports however may also result in a warning.
Hopefully of course none of this needs to come into play and we don't need to place anyone else into post approval, but again, given that a number of posters have reached out to the modmin team recently, we thought collectively it was a good idea to set this out.
