Hi there,
I have been trying to chase up the above order for several weeks now but have failed to receive a full response from yourselves. The product was ordered on 5th November 2010, however I have still not received it. After emailing several times, I finally got a response saying 'it had been dispatched on Nov 22nd 2010'. I have asked for a tracking number or some sort of proof of postage, but I am still waiting a response.
I would be grateful if you could look into this matter immediately and respond. If you are unable to provide me with the product I have ordered, then I would appreciate a full refund.
Thank you,
Star.
Dear Star,
As per my last e mail,I know they have gones as I posted the two mugs myself.
We can refund you,no problem at all,but wont that mean you're mugs will not be given out.
Regards,
Maggie
Maggie seems a smart one :daf: