my mum trims my hair every few months. I used to go to the hairdressers when I was younger (under 12, around a decade ago) yet to have a trim there since haha. They complimented the (previously) thick, wavy hair, but didn't cut it properly. 
I can’t do with a walk up appointment or not knowing what I’m going to get. I’d rather know what I’m getting and when.
