Wednesday is definitely not going viral

  • Thread starter Thread starter COB
  • Start date Start date
big rowan said:
I've personally found booking.com support to be pretty useless, but explaining the situation may help.

Have you already paid? If not, remove your payment cards from Booking.com then cancel. I had to cancel a booking this way because the event I was supposed to be attending was cancelled, and we were a day out of the free cancellation. Nothing else happened.
Click to expand...
I've paid a deposit. I did think about removing my card details but wasn't sure if I'd get sent a debt letter or something 🤔
 
Rachey said:
Thank you! It was through Booking.com so I have contacted them as well. Weirdly, the hotel seem to thing I have a booking that cannot be amended or cancelled at all. But my booking.com confirmation says I can cancel up to 7 days prior. Annoyingly I'm 12 hours late.

I was planning on rebooking for the end of Jan / early Feb so still cheap dates but much more than what I've paid. I'll see what response I get.
Click to expand...

Ah okay - your contract is not with the hotel it is with booking.com, so you need to go through them to make any changes. Give it a go and see what they can do, someone might take pity on you and let you change.

If you have only paid a deposit then you might just have to forfeit this.
 
Kalabaliken said:
Ah okay - your contract is not with the hotel it is with booking.com, so you need to go through them to make any changes. Give it a go and see what they can do, someone might take pity on you and let you change.

If you have only paid a deposit then you might just have to forfeit this.
Click to expand...

Ooh yes definitely try this!
When I was going to move to Japan originally and my dad was ill I somehow managed to get … something back, maybe my whole airfare(?). It was about 10 years ago though so I cant remember exactly
 
I usually give them between 5-15 minutes, depending on who it is and how much time I have and how forgiving I'm feeling
 
I bought myself a fragrance subscription last year and its fucking amazing. I’ve had my 2nd scent today and its delicious. Highly recommended.
 
Hotel update.

Booking.com have contacted the hotel to try and rearrange. The hotel have said we can rearrange but they will charge me an extra £160. Booking.com have apologized and said they've tried to negotiate but the hotel wont back down.

The hotel have responded saying "on this occasion they will allow me to move the booking at a charge"...as if they're doing me a favour.

Interestingly the theatre have said I can rebook for any date at no cost.

I'm tempted to delete my card details to see if they can't take the money.

Mum update.
She's in theatre now.
 
I hope it all goes well for your mum, Rachey.

And I'd definitely remove the card details - anyone could have perfectly valid reasons for doing that at any time. Surely the worst they would do initially is ask you to pay another way rather than going straight to the debt collection process.
 
lolly said:
I hope it all goes well for your mum, Rachey.

And I'd definitely remove the card details - anyone could have perfectly valid reasons for doing that at any time. Surely the worst they would do initially is ask you to pay another way rather than going straight to the debt collection process.
Click to expand...
The theatres have rebooked the tickets for February, no hassle, no charge.

I've requested to rebook the hotel for the same date, it'll be an extra £160 but it's either that or lose the booking completely and I've already paid the deposit :(

I'm not looking forward to staying there tho. I bet they wipe their bums on my pillow 😭
 
Finished off all the Christmas crap a couple of days ago. Back to work today to discover I'd won a £60 box of Hotel Chocolat nonsense in a raffle. Couldn't feel less like some at present.
 
You must log in or register to reply here.

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)
Back
Top Bottom